Topics
We offer training on a variety of topics. Click one of the links below to learn more about how we can help you – individually and as a group.
Employee Engagement
Burnout
There are three criteria that have classically been used to determine if someone is burned out: exhaustion, cynicism, and inefficacy. But these factors don’t always guarantee burnout. We’ve all been exhausted after a fun day of vacation without being bur…
Conflict Resolution
We tend to see conflict all around us, and often this conflict seems to come from everywhere. However, all disagreement comes from just two causes. We either see things differently – a perspective difference – or we value things differently – a value…
Empathetic Conversations
We have conversations every day and have since we were one or two. However, how many of them are conversations of deep understanding? They don’t have to be about emotions or entangling details; they must result in understanding the other person – and…
Better Outcomes
Performance Coaching
Have you ever noticed that the peak performers in every discipline have had coaches? Whether it’s sports, music, or business, the people who are at the top of their game have someone gently guiding and directing their careers in directions that lead t…
Performance Planning
In a world of unlimited options, how do you decide which ones to pursue? How many planning techniques should you be an expert at if you only do planning once a year? Our team of experts can draw from dozens of approaches to help you discover and refine…
Program Evaluation
Proven practices produce predictable results. When you know what practices are effective and you can articulate the principles upon which the success is built, it’s easy to assess current performance and explain what changes are needed to close the g…
Effective Transformation
Change Management
We live in a world of constant change in our personal lives and in our organizations. When 70% of all change projects fail, it can be hard to view change anything other than difficult and confusing – but that doesn’t mean it has to be. Being successful wit…
Change Program Management Office
We live in a VUCA world – volatile, uncertain, complex and ambiguous. We’re facing unprecedented rates of change as industries rise and fall in a generation, in a decade, and even in a few short years. Agility and adaptability are the hallmark words of …
Technology Modernization
Technology can propel you forward – or hold you back. We create solutions that solve business problems with technology. Whether we’re leveraging the latest innovations in Microsoft 365 or the Microsoft Power Platform or developing that custom bit of …
Trauma
Trauma Processing
Few people recognize the profound negative impact secondary trauma has on people who care for others. Fewer still know how to prevent secondary trauma from permanently and pervasively harming those whose lives revolve around providing care. Research has…
Trauma-Informed (Responsive) Care
Research has shown that most of us experience trauma in some manner throughout our lives. Trauma can be physical, but it often is psychological, too. When we attempt to find care, the places we turn to can cause us more harm rather than helping us to…